Resident Services & Community Programs Coordinator

Volunteers of America Chesapeake & Carolinas; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Volunteers of America Chesapeake & Carolinas is seeking a Resident Services Coordinator to manage the daily operations of the resident services center and deliver support to residents and community members who use the site’s resources.

The role emphasizes building relationships with tenants and local organizations, coordinating workshops, tracking attendance, and assisting with budget and communications to ensure services meet residents' needs.

Qualifications

• High school diploma required; associate degree preferred.
• Experience supporting residents in housing or community programs.
• Knowledge of housing rules and regulations helpful.

Responsibilities

• Address resident questions and complaints with documented remediation steps.
• Maintain monthly calendars and program communications.
• Develop partnerships with community organizations to expand services.
• Oversee program budgeting and attendance records.
• Coordinate outreach and recruitment for residents and programming.

Skills

Tenant relations

Community outreach

Budget management

Customer service

Education

High school diploma

Associate’s degree preferred

Job description

Volunteers of America Chesapeake & Carolinas is seeking a Resident Services Coordinator to manage the daily operations of the resident services center and deliver support to residents and community members who use the site’s resources.

The role emphasizes building relationships with tenants and local organizations, coordinating workshops, tracking attendance, and assisting with budget and communications to ensure services meet residents' needs.