Resident Services & Community Engagement Coordinator

VOA Chesapeake and Carolinas in; Raleigh (NC); On-site; USD 30,000 - 37,000; Part time

Job summary

VOA Chesapeake & Carolinas seeks a Part-Time Resident Services Coordinator at Lewis Place in Raleigh to manage daily operations for residents and community users. You will run the Resident Services Center and coordinate resources to support housing-related programs.

Responsibilities include outreach, workshops, partnerships, and events while maintaining calendars, budgets, and tenant communications. A high school diploma and experience in services are required.

Qualifications

• High school diploma and at least two years of services and financial sourcing experience.
• Associate's degree preferred.
• Resident Services training as outlined in HUD guidance is preferred and will be required annually upon hire.

Responsibilities

• Address tenant complaints and document remediation actions.
• Maintain updates to VP regarding tenant updates and dwelling conditions; report to DOO when VP is unavailable.
• Build lasting relationships with community stakeholders to expand services for residents.
• Provide outreach and recruitment for resident applicants and programming.
• Connect residents with outside resources through referrals and community linkages.
• Develop, facilitate and coordinate workshops and partnerships, including free partnerships with other organizations.
• Oversee program budget matters and maintain attendance records.

Skills

Fair housing knowledge

Customer service

Client engagement

Education

High School Diploma

Associate's degree preferred

Resident Services training (HUD) preferred

Job description

VOA Chesapeake & Carolinas seeks a Part-Time Resident Services Coordinator at Lewis Place in Raleigh to manage daily operations for residents and community users. You will run the Resident Services Center and coordinate resources to support housing-related programs.

Responsibilities include outreach, workshops, partnerships, and events while maintaining calendars, budgets, and tenant communications. A high school diploma and experience in services are required.