Resident Services Aide: Help Residents Access Services

State of Michigan; Benton Harbor (MI); On-site; USD 38,000 - 56,000; Full time

Job summary

State of Michigan invites applications for a full-time Department of State Aide role. You will work directly with Michigan residents to review requests, determine eligibility, and ensure each application meets requirements.

You will handle a variety of transactions, answer questions, and explain available services and online options. The position emphasizes accuracy, organization, and timely service to the community.

Qualifications

• Educational level typically acquired through completion of high school.
• 6 Level - No specific type or amount is required.
• 7 Level - One year of experience equivalent to a Department of State Aide 6.
• E8 Level - Two years of experience equivalent to a Department State Aide, including one year equivalent to a Department State Aide 7.

Responsibilities

• Review requests and check eligibility for Michigan residents.
• Process a variety of transactions, answer questions, and help customers understand different services and online options.

Education

High School Diploma

Job description

State of Michigan invites applications for a full-time Department of State Aide role. You will work directly with Michigan residents to review requests, determine eligibility, and ensure each application meets requirements.

You will handle a variety of transactions, answer questions, and explain available services and online options. The position emphasizes accuracy, organization, and timely service to the community.