Public Service Aide: Eligibility & Customer Help (FT)

State of Michigan; New Baltimore (MI); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

State of Michigan is seeking a Department of State Aide to help Michigan residents review requests, verify eligibility, and ensure applications meet requirements. You will process a variety of transactions, answer questions, and guide customers through available services and online options with accuracy and care.

The role emphasizes staying organized, meeting deadlines, and delivering helpful support in a patient, public-facing environment. Availability for full-time shifts is required.

Formación

• Educational level typically acquired through completion of high school.
• 6 Level - No specific type or amount is required.
• 7 Level - One year of experience equivalent to a Department of State Aide 6.
• E8 Level - Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.

Responsabilidades

• Review requests, check eligibility, and ensure applications meet requirements.
• Process a variety of transactions and answer questions for Michigan residents.
• Help customers understand services and online options and stay organized to complete tasks on time.

Educación

High school diploma

Descripción del empleo

State of Michigan is seeking a Department of State Aide to help Michigan residents review requests, verify eligibility, and ensure applications meet requirements. You will process a variety of transactions, answer questions, and guide customers through available services and online options with accuracy and care.

The role emphasizes staying organized, meeting deadlines, and delivering helpful support in a patient, public-facing environment. Availability for full-time shifts is required.