Resident Services & Admin Coordinator

The Regents of the University of California on behalf of their Los Angeles Campus; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

UCLA Housing & Hospitality Services provides quality housing, dining, and hospitality services to the campus community. The Administrative Assistant supports the maintenance program, assists residents and vendors, screens calls, and routes information.

This role requires driving to multiple properties and coordinating with management staff. Applicants should have at least 2 years of office experience, strong typing and communication skills, and proficiency with Word, Excel, Access, and Outlook.

Qualifications

• 2+ years demonstrated administrative office experience (Required).
• Typing and document preparation skills with speed and accuracy (Required).
• Experience with Word, Excel, Access, and Outlook (Required).
• Ability to follow written and oral instructions and manage a heavy workload (Required).
• Strong interpersonal skills for diverse interactions (Required).
• Must have and maintain a valid California Driver's License (Preferred).

Responsibilities

• Provide primary administrative support for UCLA Housing & Hospitality Services maintenance programs.
• Assist the public and visitors in a professional and courteous manner with information or referrals.
• Receive, screen, and route telephone calls; generate work orders using a database.
• Prepare routine correspondence to residents, vendors, and staff; schedule appointments.
• Schedule vendors/contractors for renovations of vacant apartments; travel between complexes as needed.
• Open, sort, and distribute mail and facilitate inspections of vacant units.
• Maintain cooperative relationships with staff and the public; handle high-volume inquiries.

Skills

Administrative experience

Public interaction

Phone screening

Multitasking

Time management

Education

High School Diploma

Tools

Word

Excel

Access

Outlook

Database software

Job description

UCLA Housing & Hospitality Services provides quality housing, dining, and hospitality services to the campus community. The Administrative Assistant supports the maintenance program, assists residents and vendors, screens calls, and routes information.

This role requires driving to multiple properties and coordinating with management staff. Applicants should have at least 2 years of office experience, strong typing and communication skills, and proficiency with Word, Excel, Access, and Outlook.