Resident Services Coordinator

Peakmade-Real-Estate-1; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

University Center in Chicago is seeking a full-time on-site Administrative Assistant to support housing and front desk operations with a focus on exceptional customer service. You will handle calls, mail, move-ins/outs, file maintenance, and access control while coordinating tours for prospective residents.

The role requires strong communication, computer skills, and flexibility for evenings/weekends during peak periods. High school diploma and 1–2 years of customer service are preferred.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service experience preferred.
• Excellent verbal and written communication skills.
• Computer literacy required; ability to navigate Microsoft Office and learn new software.

Responsibilities

• Answering phones and directing residents.
• Processing mail and coordinating move-ins/move-outs.
• Maintaining student files and paperwork.
• Managing access, keys, and meal plan tasks.
• Provide tours of University Center to prospective residents.
• Flexible availability on evenings and weekends during peak periods.

Skills

Customer service

Communication

Computer literacy

Education

High school diploma

Tools

Microsoft Office

Job description

University Center in Chicago is seeking a full-time on-site Administrative Assistant to support housing and front desk operations with a focus on exceptional customer service. You will handle calls, mail, move-ins/outs, file maintenance, and access control while coordinating tours for prospective residents.

The role requires strong communication, computer skills, and flexibility for evenings/weekends during peak periods. High school diploma and 1–2 years of customer service are preferred.