Housing Admin & Front Desk Coordinator

University of California, Los Angeles; Los Angeles (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

UCLA Housing & Hospitality Services (H&HS) seeks an organized Administrative Assistant to provide comprehensive support for properties managed by H&HS. You will handle calls, route inquiries, generate and track work orders, and assist with inspections of vacant apartments, coordinating with vendors and management staff.

The role requires strong English communication, multi-tasking, and the ability to work with diverse campus stakeholders, with a valid California driver’s license preferred.

Qualifications

• 2+ years demonstrated administrative office experience (Required)
• Knowledge of landlord-tenant law and eviction procedures as they relate to campus policies (Preferred)
• Typing speed to prepare business correspondence, forms and reports with speed and accuracy
• Proficiency in Word, Excel, Access, and Outlook; database functionality
• Ability to read documents in English and write clear routine business correspondence
• Ability to present information verbally to explain policies and procedures
• Ability to manage a heavy workload with interruptions
• Ability to work with people from diverse backgrounds and maintain diplomacy and teamwork
• Must have and maintain a valid California Driver's License (Preferred)
• Requires strong communication, listening, critical thinking, multitasking, and time management skills
• (Required)

Responsibilities

• Provide primary support for UCLA Housing & Hospitality Services properties.
• Handle inquiries from public and visitors professionally.
• Receive, screen, and route telephone calls; issue work orders.
• Generate work orders and maintain the database; manage keys.
• Assist in pre- and final inspections of vacant apartments.
• Schedule vendors and contractors for renovations.
• Screen calls for management staff and manage mail distribution.
• Schedule management appointments with residents on maintenance concerns.

Skills

Administrative experience

Typing speed

MS Office

Reading English docs

Oral presentations

Multi-tasking

Team player

Driver's license

Education

High School Diploma

Tools

Word

Excel

Access

Outlook

Job description

UCLA Housing & Hospitality Services (H&HS) seeks an organized Administrative Assistant to provide comprehensive support for properties managed by H&HS. You will handle calls, route inquiries, generate and track work orders, and assist with inspections of vacant apartments, coordinating with vendors and management staff.

The role requires strong English communication, multi-tasking, and the ability to work with diverse campus stakeholders, with a valid California driver’s license preferred.