Guest Services & Administrative Coordinator

University of California - Los Angeles (UCLA); Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

University of California - Los Angeles (UCLA) Housing & Hospitality Services seeks an administrative support specialist to assist in managing maintenance operations, processing work orders, and coordinating communications with residents and vendors.

The role requires strong typing, proficiency with Word, Excel, Access, and Outlook, and the ability to handle a heavy workload with professionalism in a high-traffic environment on campus.

Qualifications

• 2+ years demonstrated administrative office experience (Required)
• Typing speed and accuracy for business correspondence (Required)
• Proficiency with Word, Excel, Access, and Outlook; database familiarity (Required)
• Ability to follow written and oral instructions and maintain files (Required)
• Strong communication and interpersonal skills for diverse interactions (Required)
• Ability to manage a heavy workload with interruptions (Required)
• Team-oriented and cooperative work style (Required)
• Valid California Driver's License to drive and travel between campuses (Preferred)
• Background in landlord-tenant procedures helpful (Preferred)
• Education: High School Diploma or equivalent (Required)

Responsibilities

• Provide primary support for UCLA Housing & Hospitality Services properties.
• Receive, screen, and route telephone calls; schedule maintenance and prepare routine correspondence.
• Generate work orders and maintain the database; issue keys as needed.
• Schedule vendors/contractors for renovations and inspections.
• Open, sort, and distribute mail; coordinate appointments for management staff.
• Travel between campus complexes as needed to support operations.

Skills

Administrative

Typing

Communication

Time management

Teamwork

Education

High School Diploma

Tools

Word

Excel

Access

Outlook

Job description

University of California - Los Angeles (UCLA) Housing & Hospitality Services seeks an administrative support specialist to assist in managing maintenance operations, processing work orders, and coordinating communications with residents and vendors.

The role requires strong typing, proficiency with Word, Excel, Access, and Outlook, and the ability to handle a heavy workload with professionalism in a high-traffic environment on campus.