Resident Security & Front Desk Attendant

FirstService Residential; Key Biscayne (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401k with company match

Paid holidays

Job summary

FirstService Residential in Key Biscayne, Florida, is seeking a Security professional to ensure safety and high-quality service for residents, guests, and staff. You will greet and register visitors, operate electronic security and emergency response systems, and maintain accurate logs and forms.

The role requires a strong customer service background, effective communication, and the ability to respond quickly to emergencies.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two (2) to three (3) years of business experience in a similar position preferred.
• Command of information system hardware/software is required.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Communication

Interpersonal skills

Information systems knowledge

Multilingual (desirable)

Education

High school diploma or equivalency

College courses in business or hospitality

Job description

FirstService Residential in Key Biscayne, Florida, is seeking a Security professional to ensure safety and high-quality service for residents, guests, and staff. You will greet and register visitors, operate electronic security and emergency response systems, and maintain accurate logs and forms.

The role requires a strong customer service background, effective communication, and the ability to respond quickly to emergencies.