Resident Relocation Specialist

Housing Opportunities Unlimited; Watertown (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

Housing Opportunities Unlimited seeks a Resident Relocation Coordinator to oversee daily relocation tasks across multiple sites, coordinating with residents, vendors, and management. You will manage files, track data, and provide timely reports while ensuring compliance with regulations and safety standards.

The role requires strong communication, organization, and problem-solving skills, with ability to multitask and work with diverse populations.

Qualifications

• Experience in relocation services, social services, or customer service preferred.
• Ability to communicate effectively with diverse populations and stakeholders.
• Must pass a pre-employment background screening.

Responsibilities

• Coordinate relocation tasks across multiple sites and vendors.
• Survey residents to assess relocation needs and preferences.
• Maintain relocation files, data-tracking, and reports for clients and managers.
• Provide notices and counseling in compliance with regulations.
• Schedule and supervise moves, coordinate utilities, and address resident concerns.

Skills

Customer service

Communication

Multitasking

Time management

Problem solving

Education

Bachelor’s Degree

Tools

Microsoft Office

Google Suite

Database applications

Job description

Housing Opportunities Unlimited seeks a Resident Relocation Coordinator to oversee daily relocation tasks across multiple sites, coordinating with residents, vendors, and management. You will manage files, track data, and provide timely reports while ensuring compliance with regulations and safety standards.

The role requires strong communication, organization, and problem-solving skills, with ability to multitask and work with diverse populations.