Resident Relations & Leasing Specialist

Asset Living; Huntsville (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with employer matching

Paid sick days and company holidays

Job summary

Asset Living in Huntsville, TX is seeking a Leasing Consultant to manage all aspects of leasing, marketing, and resident relations for a property.

You will conduct tours, qualify prospects, sign leases, complete paperwork, and support daily property operations while delivering excellent customer service. This is a full-time, on-site role with potential benefits as part of Asset Living’s total rewards package.

Qualifications

• High School Diploma or Equivalent.
• Basic computer skills and ability to use on-site software.
• Knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed before move-in
• Assisting with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Education

High School Diploma or Equivalent

Job description

Asset Living in Huntsville, TX is seeking a Leasing Consultant to manage all aspects of leasing, marketing, and resident relations for a property.

You will conduct tours, qualify prospects, sign leases, complete paperwork, and support daily property operations while delivering excellent customer service. This is a full-time, on-site role with potential benefits as part of Asset Living’s total rewards package.