Resident Relations & Community Operations Assistant

Crawford Thomas LLC; Chaska (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) match

Job summary

Crawford Thomas LLC is seeking an Assistant Community Manager to support daily operations of a manufactured home community in Chaska, MN. The role focuses on resident relations, rent collections, leasing, maintenance coordination, and administrative support.

Ideal candidates have at least 1 year of property management experience, strong customer service and organizational skills, and comfort using property management software. Competitive pay and benefits accompany this position.

Qualifications

• Minimum 1 year of property management experience required.
• High school diploma or GED required.
• Experience with rent collections, leasing administration, and resident relations.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple priorities and resolve resident concerns professionally.
• Comfortable using computers and property management software.
• Ability to work independently while supporting community leadership.

Responsibilities

• Assist the Community Manager with daily operations and administrative responsibilities.
• Manage resident communications, address concerns, and maintain positive relationships.
• Support rent collections, billing, payment tracking, and delinquency follow-up.
• Coordinate leasing paperwork, move-ins, renewals, and resident records.
• Manage maintenance requests, vendor communications, and work orders.
• Assist with community events and resident engagement activities.
• Ensure compliance with Fair Housing regulations, company policies, and applicable state requirements.
• Support overall community operations and property management initiatives.

Skills

Property management

Resident relations

Rent collections

Leasing administration

Customer service

Communication

Organizational skills

Computer literacy

Education

High School Diploma or GED

Tools

Property management software

Job description

Crawford Thomas LLC is seeking an Assistant Community Manager to support daily operations of a manufactured home community in Chaska, MN. The role focuses on resident relations, rent collections, leasing, maintenance coordination, and administrative support.

Ideal candidates have at least 1 year of property management experience, strong customer service and organizational skills, and comfort using property management software. Competitive pay and benefits accompany this position.