Assistant Community Manager

Blue Castle Agency; Chaska (MN); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental & Vision

Life & AD&D insurance

401(k) match

Paid time off

Descripción de la vacante

Blue Castle Agency in Chaska, MN is seeking an Assistant Community Manager to help run the day-to-day operations of a manufactured housing community with nearly 500 homesites. You will work with the Community Manager on tours, resident billing, and stepping in to lead when they’re away.

You’ll be the first point of contact for residents and prospects, handle applications and leases, ensure accurate billing, and keep sites organized and show-ready, while building leadership experience in a

Formación

• 1+ year of customer service, sales, or administrative experience.
• Comfortable juggling a busy front office: prospects, resident requests, paperwork, and emergencies.
• Clear, friendly communicator who can deliver a hard message without harming relationships.
• Organized enough to keep ledgers, billing, and work orders accurate and on schedule.
• Willing to step into a leadership role when needed.
• Detail-oriented — notices issues before complaints arise.
• Genuinely enjoys helping people: residents, prospects, and vendors.

Responsabilidades

• Support the Community Manager in day-to-day operations and lead the community when the manager is out.
• Help keep homes and the community show-ready and move prospects to the next step without delay.
• Assist residents with applications and lease-signing during home sales to new residents.
• Ensure rent is billed accurately and collected on time, while keeping delinquency low.
• Prepare and deliver required legal notices and payment agreements per state law and Fair Housing guidelines.
• Create a positive resident experience and respond quickly to issues to encourage renewals.
• Generate Google reviews, resolve resident tickets, and maintain accurate resident ledgers and billing.
• Keep work orders moving and resolved within 48 hours.
• Coordinate with grounds vendors to keep homesites and common areas looking sharp.

Conocimientos

Customer service

Administrative support

Communication

Organization

Leadership

Attention to detail

People skills

Descripción del empleo

Assistant Community Manager
Chaska, MN
$18.00–$21.00 / hour

OVERVIEW
A manufactured housing community in Chaska, Minnesota — close to 500 homesites — is looking for an Assistant Community Manager to help run the day to day. You'll work alongside the Community Manager on everything from prospect tours to resident billing, and step in to lead the community when they're away. It's a great entry point if you want hands‑on leadership experience without needing a real estate background.

WHAT YOU'LL DO

• Support the Community Manager in running day‑to‑day operations, and step in to lead the community when they're out
• Help keep homes and the community show‑ready, and move every prospect to the next step without delay
• Walk residents through the application and lease‑signing process when a resident‑owned home sells to a new resident
• Help make sure rent is billed accurately and collected on time, keeping delinquency low
• Prepare and deliver required legal notices and payment agreements, in line with state law and Fair Housing standards
• Create a resident experience people actually want to renew — respond to issues with urgency and follow through
• Generate Google reviews, resolve resident tickets, and keep resident ledgers and billing accurate
• Keep work orders moving so they're resolved within 48 hours
• Help keep homesites and common areas looking sharp, coordinating with grounds vendors and following up on mystery shop action plans

WHY YOU MATTER
You're often the first person a resident or prospect talks to, and the person who keeps things running when the Community Manager can't be there. That makes you the difference between a community that runs smoothly and one that doesn't.

WHAT IT TAKES

• 1+ year of customer service, sales, or administrative experience — manufactured housing or property management background is welcome but not required
• Comfortable juggling a busy front office: prospects, resident requests, paperwork, and the occasional emergency, all in the same day
• Clear, friendly communicator who can deliver a hard message (a late notice, a lease issue) without losing the relationship
• Organized enough to keep ledgers, billing, and work orders accurate and on schedule
• Comfortable stepping into a leadership role when needed, even if it's not your usual day‑to‑day
• Detail‑oriented — the kind of person who notices when a homesite needs attention before someone complains about it
• Genuinely enjoys people — residents, prospects, and vendors alike

THE PERKS!

• $18.00–$21.00 per hour
• Medical coverage (Aetna PPO and HDHP options, with Garner reimbursement and an HSA), plus dental and vision through Unum
• Employer-paid $25,000 life and AD&D insurance
• 401(k) with a 6% company match
• Generous PTO and paid holidays