Resident Property Manager: Tenant Relations & Leasing

5 West Group; Canton (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

5 West Group in Canton, OH is seeking a dedicated Property Manager to oversee the daily operations of our multi-family properties. The role emphasizes tenant relations, leasing, and adherence to Fair Housing guidelines, with a focus on delivering outstanding customer service and property upkeep.

You will manage leasing, maintenance coordination, inspections, and contract administration while ensuring compliance and a positive living environment for residents.

Qualifications

• Experience in property management or related field preferred.
• Knowledge of property management principles and practices.
• Familiarity with laws, regulations, and Fair Housing guidelines.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficient in negotiating contracts and resolving conflicts.
• Knowledge of facilities management and maintenance procedures is a plus.

Responsibilities

• Oversee day-to-day operations of the property, including leasing, maintenance, and tenant relations.
• Ensure compliance with applicable laws and regulations, including Fair Housing.
• Handle tenant inquiries and resolve issues or complaints in a timely manner.
• Market and advertise available units to attract potential tenants.
• Screen and select qualified applicants for tenancy.
• Prepare and execute lease agreements and renewals.
• Collect rent payments and ensure timely payment from tenants.
• Coordinate maintenance and repairs with vendors and contractors.
• Conduct regular inspections of the property to ensure it is well-maintained.

Skills

Leadership

Customer-focused approach

Strong communication

Relationship-building

Organizational skills

Multitasking

Contract negotiation

Facilities management knowledge

Tools

Microsoft Office Suite

Property management software

Job description

5 West Group in Canton, OH is seeking a dedicated Property Manager to oversee the daily operations of our multi-family properties. The role emphasizes tenant relations, leasing, and adherence to Fair Housing guidelines, with a focus on delivering outstanding customer service and property upkeep.

You will manage leasing, maintenance coordination, inspections, and contract administration while ensuring compliance and a positive living environment for residents.