Resident & Patient Experience & Nutrition Leader

HHS; Washington (District of Columbia); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Paid time off

Insurance

401(k) with employer match

EAP

Career development

Job summary

HHS is seeking a Resident & Patient Services Manager to lead nutrition care and food service for assisted living and skilled nursing units. You will drive patient-focused service, lead a hospitality-oriented team, and ensure compliance with standards from HHS and regulatory bodies.

You will supervise dining rooms and kitchens, develop training programs, and monitor patient satisfaction while controlling resources and maintaining quality and safety across the operation.

Qualifications

• A minimum of 2 years’ experience in a similar role
• Proficient computer skills including Excel and Word
• Knowledge of regulatory standards

Responsibilities

• Oversee Food Service/Nutrition and Hospitality for Assisted Living and Skilled Nursing
• Train, monitor, and hire staff; manage annual evaluations
• Develop resident/patient satisfaction evaluation processes and actions
• Manage resources and materials to ensure quality of supplies
• Develop CNS staff training tools and ambassador programs

Skills

Excel

Word

Regulatory standards

Communication

Job description

HHS is seeking a Resident & Patient Services Manager to lead nutrition care and food service for assisted living and skilled nursing units. You will drive patient-focused service, lead a hospitality-oriented team, and ensure compliance with standards from HHS and regulatory bodies.

You will supervise dining rooms and kitchens, develop training programs, and monitor patient satisfaction while controlling resources and maintaining quality and safety across the operation.