Resident Leasing & Experience Specialist

Excelsior Communities; Town of Webster (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

15% rental discount if living on-site

Health insurance

Vision insurance

10 days PTO

Paid Holidays

Job summary

Excelsior Communities is seeking a Leasing Consultant to join our team across two apartment complexes in the Rochester, NY area. The role requires working at multiple properties with a short commute between sites.

You will respond to leads, schedule property tours, process applications, generate leases, and help residents with issues while supporting maintenance and administrative tasks. A strong focus on customer service and independent work is essential.

Qualifications

• Leasing or Sales experience preferred.
• Great customer service skills required.
• Must be self-motivated and able to work independently.

Responsibilities

• Responding to leads and scheduling tours of the property.
• Accepting and processing applications and generating resident leases.
• Addressing current resident issues and submitting work orders to maintenance.
• Assist the property management team with daily administrative tasks, including answering phones and managing correspondence.

Skills

Leasing experience

Customer service

Self-motivated

Job description

Excelsior Communities is seeking a Leasing Consultant to join our team across two apartment complexes in the Rochester, NY area. The role requires working at multiple properties with a short commute between sites.

You will respond to leads, schedule property tours, process applications, generate leases, and help residents with issues while supporting maintenance and administrative tasks. A strong focus on customer service and independent work is essential.