Resident Leasing & Compliance Specialist

Trinity Management Company, L.L.C.; Glendale (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Trinity Management Company, L.L.C. is seeking a Resident Specialist to lease apartments, renew leases, and manage recertifications while delivering exceptional resident and applicant service.

The role emphasizes accurate documentation, compliance with Section 42 tax credit guidelines, and tight coordination with the Property Manager. You will maintain strong communication with residents and applicants, manage occupancy terms, and ensure timely submission of lease and recertification files,

Qualifications

• High school diploma or equivalent.
• At least two years’ related experience is preferred.
• At least one year customer service experience required.
• Communicate in English clearly and concisely – both orally and in writing.

Responsibilities

• Leasing, Lease Renewals, and Recertifications.
• Explain occupancy terms and conditions for new leases.
• Enter prospect contact information in Yardi daily; follow up with prospects daily.
• Achieve a minimum shop score of 80 or higher; show improvement over time.
• Process and submit new lease applications to Compliance within 3–5 working days.
• Process and submit recertification files at least 30 days before due date.
• Assist Property Manager with supervising, motivating, and training the office staff; timely reports.

Skills

Communication

Customer service

Education

High school diploma

Job description

Trinity Management Company, L.L.C. is seeking a Resident Specialist to lease apartments, renew leases, and manage recertifications while delivering exceptional resident and applicant service.

The role emphasizes accurate documentation, compliance with Section 42 tax credit guidelines, and tight coordination with the Property Manager. You will maintain strong communication with residents and applicants, manage occupancy terms, and ensure timely submission of lease and recertification files,