Front Desk Clerk

MHC Property Management, LP; Harlingen (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Equity Lifestyle Properties is hiring for a Front Desk Clerk in Harlingen, TX. The role focuses on delivering exceptional guest and resident experiences, serving as the first point of contact and handling payments and inquiries.

You will act as a liaison, respond to questions, process deposits, and collaborate with the Property Manager to maintain office efficiency while prioritizing outstanding customer service.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organization

Computer literacy

Education

High School Diploma

Tools

POS systems

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Harlingen, Texas.

Wha t you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information , responding to questions in person and over the phone.
• Process payments and deposits.
• R un reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to addressinquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.