Resident-Focused Property Operations Assistant

Acme; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Acme in the Boston area seeks a friendly, detail-oriented property support specialist to assist with daily operations and administrative tasks across our communities.

You will help with leasing activities, resident communications, maintenance coordination, and recordkeeping, delivering outstanding customer service while supporting the Property Manager to achieve occupancy and efficiency goals.

Candidates should be collaborative, able to multitask, and comfortable using standard office software.

Qualifications

• Experience in customer service, administrative support, or property management preferred.
• Strong communication and organizational skills.
• Ability to multitask and work effectively in a team environment.
• Basic computer and office software proficiency.
• Professional attitude with a focus on resident satisfaction.

Responsibilities

• Assist with daily property management operations and administrative tasks.
• Support leasing activities, resident communications, and move-in/move-out processes.
• Help coordinate maintenance requests and follow up on service completion.
• Maintain accurate property records, reports, and documentation.
• Provide excellent customer service to current and prospective residents.
• Support the Property Manager in achieving occupancy and operational goals.

Skills

Customer service

Administrative support

Communication

Teamwork

Organizational skills

Tools

Microsoft Office

Job description

Acme in the Boston area seeks a friendly, detail-oriented property support specialist to assist with daily operations and administrative tasks across our communities.

You will help with leasing activities, resident communications, maintenance coordination, and recordkeeping, delivering outstanding customer service while supporting the Property Manager to achieve occupancy and efficiency goals.

Candidates should be collaborative, able to multitask, and comfortable using standard office software.