Resident Experience Specialist (Leasing & Service)

Burkentine and Sons Builders Inc; Carlisle (Cumberland County); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Burkentine and Sons Builders Inc. is seeking a friendly Community/Leasing Assistant to manage resident relations and leasing operations. You will greet residents, screen visitors, handle complaints, and coordinate move-ins/outs and lease breaks in a timely, professional manner.

The role requires strong written and verbal communication, high school diploma, and basic MS Office literacy. Prior leasing experience is preferred, with familiarity in landlord/tenant laws.

Formación

• Minimum of High School Degree.
• Prior leasing experience preferred.
• Excellent written and verbal communication skills.
• Proficiency with MS Word, Excel, Outlook and One Site preferred.
• Knowledge of landlord/tenant laws preferred.

Responsabilidades

• Greet and screen incoming residents and visitors.
• Respond to and resolve resident complaints within 24 hours.
• Enter and close work orders in property management software.
• Maintain records and logbooks.
• Assist leasing department and management team as needed.
• Organize monthly resident events.
• Handle notices to vacate and lease breaks.
• Assist in sending out utility bills and resident correspondence.
• Stand to greet all prospects with a warm smile.
• Transfer calls requiring manager assistance to appropriate staff.

Conocimientos

Communication skills

Educación

High School Diploma

Herramientas

MS Word

MS Excel

MS Outlook

One Site

Descripción del empleo

Burkentine and Sons Builders Inc. is seeking a friendly Community/Leasing Assistant to manage resident relations and leasing operations. You will greet residents, screen visitors, handle complaints, and coordinate move-ins/outs and lease breaks in a timely, professional manner.

The role requires strong written and verbal communication, high school diploma, and basic MS Office literacy. Prior leasing experience is preferred, with familiarity in landlord/tenant laws.