Resident Experience Coordinator

Burkentine Real Estate Group; South Carolina; On-site; USD 36,000 - 52,000; Full time

Job summary

Burkentine Real Estate Group is seeking a property/assistant community manager to oversee resident relations, leasing support, and daily property operations. The role involves greeting residents, screening visitors, handling work orders, and coordinating with the management team.

The candidate will assist in leasing activities, organize monthly resident events, and ensure timely responses to inquiries and complaints. Strong communication and clerical skills are essential for success.

Qualifications

• Minimum of High School Degree.
• Prior Leasing Experience Preferred.
• Excellent Written and Verbal Communication Skills.
• Proficiency with MS Word, MS Excel, MS Outlook; One Site experience preferred.
• Understanding of Landlord/Tenant laws.

Responsibilities

• Greets and screens incoming residents and visitors and notifies appropriate person.
• Responds and resolves resident complaints and requests within 24 hours.
• Enters and closes all work orders in the property management software.
• Records all resident correspondences.
• Communicates with residents about service requests and updates.
• Assists leasing team and shows model homes when staff are unavailable.
• Organizes monthly resident events with management direction.
• Sends notices and assists with utility bills and resident correspondence.

Skills

Communication skills

Leasing experience

Education

High School Diploma

Tools

MS Word

MS Excel

MS Outlook

One Site

Job description

Burkentine Real Estate Group is seeking a property/assistant community manager to oversee resident relations, leasing support, and daily property operations. The role involves greeting residents, screening visitors, handling work orders, and coordinating with the management team.

The candidate will assist in leasing activities, organize monthly resident events, and ensure timely responses to inquiries and complaints. Strong communication and clerical skills are essential for success.