Resident Experience Specialist — Flexible Schedule

Cottonwood Residential; Saint Petersburg (FL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health benefits

Vision & Dental

Life Insurance

Disability benefits

401k match

HSA

Paid time off

Holidays

Résumé du poste

Cottonwood Bayview Apartments is seeking a Customer Experience Specialist to greet residents and prospective renters, handle inquiries, and ensure a welcoming home-like atmosphere. The role involves coordinating showings, pricing questions, and community events in a fast-paced environment.

You will participate in tours of amenities and vacant apartments, support marketing efforts, and maintain strong vendor relationships.

Responsabilités

• Greet customers, prospects, residents, and vendors with a positive, welcoming demeanor
• Provide courteous and prompt responses to inquiries via phone, email, and text
• Answer phone calls, take detailed notes and information
• Ensure apartments are ready to show daily and for move-ins
• Conduct downtown and building tours to showcase amenities and vacant homes
• Explain pricing and availability of apartment homes and answer questions from prospects
• Assist in planning community events and social media marketing
• Organize the package room daily as deliveries arrive
• Maintain communications with residents and vendor relationships
• Start your career with room to grow into future management positions
• Work with competitive base pay and quarterly bonus structure
• Benefit from full health, vision, dental, life, and disability coverage within 1-30 days
• Generous 401k and HSA company match
• Paid time off – 3 weeks (120 hours) in first year
• 10.5 paid holidays

Description du poste

Cottonwood Bayview Apartments is seeking a Customer Experience Specialist to greet residents and prospective renters, handle inquiries, and ensure a welcoming home-like atmosphere. The role involves coordinating showings, pricing questions, and community events in a fast-paced environment.

You will participate in tours of amenities and vacant apartments, support marketing efforts, and maintain strong vendor relationships.