Resident Experience Specialist

Atlantic Residential; Atlanta (GA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Benefits

Paid vacations

Incentive bonuses

Growth potential

Job summary

Atlantic Residential is seeking a Concierge for its Loria Ansley community in Atlanta. The role focuses on delivering superior resident service, handling packages, coordinating transportation, and supporting leasing staff to ensure smooth move-ins and inquiries.

You will represent the community professionally, monitor access, assist with guest services, and help maintain a welcoming, safe environment for residents and visitors.

Qualifications

• Excellent customer service and communication skills.
• Ability to interact with residents and guests professionally.
• Willingness to cross-train with Leasing Consultants.

Responsibilities

• Greet residents and visitors and maintain a courteous environment.
• Log packages, coordinate deliveries and assist with transportation.
• Support leasing staff by answering calls and scheduling appointments.
• Review emails and CRM queues to manage move-ins and follow-ups.
• Maintain building appearance and report maintenance needs.

Skills

Customer service

Professionalism

Interpersonal skills

Tools

Yardi Renters Interface

Rent Café

CRM

Job description

Atlantic Residential is seeking a Concierge for its Loria Ansley community in Atlanta. The role focuses on delivering superior resident service, handling packages, coordinating transportation, and supporting leasing staff to ensure smooth move-ins and inquiries.

You will represent the community professionally, monitor access, assist with guest services, and help maintain a welcoming, safe environment for residents and visitors.