Resident Experience Concierge

Capital Concierge LLC; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier concierge service in Atlanta is seeking a dedicated individual to manage deliveries and assist residents with various needs. The ideal candidate will have a background in customer service, excellent communication skills, and a flexible schedule to meet the property’s demands. This role emphasizes attention to detail and the ability to multi-task effectively in a high-pressure environment.

Qualifications

• 1-2 years of customer service experience, ideally in concierge field.
• Excellent communication skills—both oral and written.
• Able to work under pressure and flexible with scheduling.

Responsibilities

• Accept deliveries and hold packages for residents.
• Notify residents of guests' arrival.
• Monitor lobby and premises to maintain standards.

Skills

Customer service

Communication skills

Multi-tasking

Problem solving

Attention to detail

Tools

Microsoft Office

Job description

A premier concierge service in Atlanta is seeking a dedicated individual to manage deliveries and assist residents with various needs. The ideal candidate will have a background in customer service, excellent communication skills, and a flexible schedule to meet the property’s demands. This role emphasizes attention to detail and the ability to multi-task effectively in a high-pressure environment.