Resident Experience Receptionist – Assisted Living

Friendship-Village; Sappington (MO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

On-Demand Pay

Shift Differentials

Career advancement

Paid Time Off

403b with match

Job summary

Friendship Village in St. Louis, MO, is seeking a friendly Receptionist for our Assisted Living facility. You will warmly welcome residents, families, and visitors, answer phones, manage the front desk, and support daily operations with a courteous, professional demeanor.

The ideal candidate has strong customer service skills, excellent written and spoken English, and proficiency with Microsoft Office. A High School diploma is preferred.

Qualifications

• High School diploma preferred.
• Excellent communication skills with strong customer service orientation.
• Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook).
• Proficient in internet use and email navigation.
• Ability to communicate in English using proper grammar.

Responsibilities

• Demonstrates superior customer service to residents, families, visitors, staff, and vendors.
• Receives all persons entering the Community in a courteous manner and assists as needed.
• Opens and closes the reception desk and secures files, keys, and equipment.
• Communicates messages to the appropriate parties promptly and clearly.
• Processes USPS and internal mail as requested.
• Accepts and distributes packages/deliveries.
• Maintains various resident lists as assigned.
• Other duties as assigned by the supervisor.

Skills

Customer service

Communication skills

English proficiency

Office software

Education

High School diploma

Tools

Microsoft Office

Internet & Email

Job description

Friendship Village in St. Louis, MO, is seeking a friendly Receptionist for our Assisted Living facility. You will warmly welcome residents, families, and visitors, answer phones, manage the front desk, and support daily operations with a courteous, professional demeanor.

The ideal candidate has strong customer service skills, excellent written and spoken English, and proficiency with Microsoft Office. A High School diploma is preferred.