Lead Front Desk & Resident Experience Coordinator

The Village of St Edward; Wadsworth (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Vision/Dental Coverage (FT)

Pet Insurance

Tuition and Certification Reimb.

403b (with employer match) (PT & FT)

Life Insurance

Job summary

The Village of St. Edward is seeking a friendly Lead Receptionist to be the welcoming face of our assisted living community in Wadsworth, Ohio. The role focuses on greeting residents, families, and visitors, handling phone inquiries, and supporting multiple departments with clerical tasks.

You will contribute to a compassionate, Christ-centered care environment, with benefits and incentives for both full-time and part-time staff. Excellent communication and multi-tasking are essential.

Qualifications

• High school graduate or equivalent preferred.
• 2+ years as receptionist or administrative assistant in a busy setting.
• Ability to bend, stoop and reach at different angles.
• Demonstrate excellent verbal and written communication skills.
• Knowledge of Word, Excel, newsletter/publishing software, and email.

Responsibilities

• Answer phone lines and relay messages.
• Perform general office duties (typing, filing, mail, supplies).
• Greet residents, families, visitors; direct inquiries.
• Maintain visitor logbook and safety procedures.
• Coordinate schedules and front desk coverage as needed.
• Provide support to nursing, dining services, and fiscal staff as required.

Skills

Word processing

Excel

Email

Verbal communication

Written communication

Office equipment

Education

High school diploma or equivalent

Tools

Newsletter software

Job description

The Village of St. Edward is seeking a friendly Lead Receptionist to be the welcoming face of our assisted living community in Wadsworth, Ohio. The role focuses on greeting residents, families, and visitors, handling phone inquiries, and supporting multiple departments with clerical tasks.

You will contribute to a compassionate, Christ-centered care environment, with benefits and incentives for both full-time and part-time staff. Excellent communication and multi-tasking are essential.