Receptionist Assisted Living

Friendship-Village; Sappington (MO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

On-Demand Pay

Shift Differentials

Career advancement

Paid Time Off

403b with match

Job summary

Friendship Village in St. Louis, MO, is seeking a friendly Receptionist for our Assisted Living facility. You will warmly welcome residents, families, and visitors, answer phones, manage the front desk, and support daily operations with a courteous, professional demeanor.

The ideal candidate has strong customer service skills, excellent written and spoken English, and proficiency with Microsoft Office. A High School diploma is preferred.

Qualifications

• High School diploma preferred.
• Excellent communication skills with strong customer service orientation.
• Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook).
• Proficient in internet use and email navigation.
• Ability to communicate in English using proper grammar.

Responsibilities

• Demonstrates superior customer service to residents, families, visitors, staff, and vendors.
• Receives all persons entering the Community in a courteous manner and assists as needed.
• Opens and closes the reception desk and secures files, keys, and equipment.
• Communicates messages to the appropriate parties promptly and clearly.
• Processes USPS and internal mail as requested.
• Accepts and distributes packages/deliveries.
• Maintains various resident lists as assigned.
• Other duties as assigned by the supervisor.

Skills

Customer service

Communication skills

English proficiency

Office software

Education

High School diploma

Tools

Microsoft Office

Internet & Email

Job description

PRN shifts Days and/or Evenings

Some weekends, some holidays

Who Are We:

Friendship Village, a premier Life Plan Community located in St. Louis, is lookingfor qualified individuals to join our team. Great working conditions, wonderful residents,and caring, dedicated staff are just a few benefits of a senior living career with us.If you love providing exceptional resident care and are interested in serving the needs of a growing community of active-minded senior adults, please consider a job in our thriving community.

Who You Are:

We are seeking a candidate with a strong positive attitude toward customer service to act as a Receptionist for our Assisted Living facility. The right candidate will always strive to do the best job possible, to be creative and to work towards accomplishing facility goals.

Benefits:

Friendship Village promotes a workplace where YOU are at the center of what we do!

Here’s a brief look at what you can look forward to as a team member at Friendship Village:

• On-Demand Pay—receive your paycheck when you want it!
• Generous Shift Differentials!
• Career advancement opportunities— we’re on a mission to train and promote within!
• Generous Paid Time Off (PTO) packages—spend more time doing what YOU want.
• 403b with 50% match up to 4%.

Responsibilities:

• Demonstrates superior customer service in a courteous manner. Informs, guides, directs, or otherwise assists residents, family members, visitors, staff, and vendors tactfully and congenially to present the best possible image of the community.
• Receives all persons who enter the Community in a courteous manner, informs, guides, directs, or otherwise assists residents, visitors, staff, or vendors tactfully and congenially to present the best possible image of the Community
• Opens and closes the reception desk and properly secures all files, keys, and equipment in the office area.
• Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
• Processes USPS and internal mail as requested.
• Accepts and distributes packages/deliveries.
• Maintains various resident lists as assigned.
• Other responsibilities and duties as assigned by the supervisor as warranted by business needs.

Requirements:

• High School graduate preferred.
• Ability to communicate efficiently in English using proper grammar in a pleasant manner.
• Excellent communication skills with exceptionally strong customer service orientation, presence, and perspective.
• Requires the use of judgement and the ability to react in a positive and spontaneous manner, to evaluate and respond appropriately to the needs of the residents, family members, staff, visitors, and vendors.
• High proficiency in the use of Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook)
• Proficient in the use of the internet and e-mail navigation.

Equal Employment Opportunity Employer:

All qualified applicants will receive consideration without discrimination because of race, color, religion, sex, age, disability, national origin, or veteran status. Friendship Village fully complies with the Americans with Disabilities Act and will not discriminate against any applicant because of a person’s mental or physical disability. If you have a disability and would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call Ricki 314-270-7868.