Memory Care Front Desk Specialist

Nhccare; Missouri; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dental

Vision

Disability insurance

401(k) with generous company match

and more

Job summary

NHC Place St. Peters Memory Care is seeking an enthusiastic and friendly Receptionist to join our team in St. Peters, MO.

The ideal candidate will create a great first impression for customers, interact professionally, and provide excellent customer service while multi-tasking calls and needs at our healthcare center. Responsibilities include greeting visitors, answering calls in clear English, handling messages, completing admission paperwork, managing petty cash and tickets, processing

Qualifications

• Prior experience performing receptionist duties and healthcare experience preferred.
• Must be able to provide excellent customer service while multi-tasking numerous calls and responding to the needs of customers visiting our healthcare center.
• Must have high school diploma or equivalent.
• Must be able to type at least 45 words per minute with accuracy.
• Pleasant and helpful personality both in person and via the telephone.
• Proficiency in Standard English.
• Must be able to work every other weekend.

Responsibilities

• Greet and assist visitors.
• Answer telephone in a pleasant clear voice, using proper English. Screen or transfer calls, taking and delivering messages when appropriate.
• Type correspondence as approved by Administrator, to include minutes of meetings and center newsletter.
• Complete and assemble admission package.
• Receipt all monies for the General Account and the Patient Trust Fund Account in their respective receipt books.
• Sell meal tickets to employees and visitors, keeping control and account of all monies.
• Make petty cash disbursements from Patient Trust Fund, keeping accurate records of each transaction.
• Sort, open and date mail at Administrator’s discretion.
• Make disbursement from the general petty cash fund.
• Dispense paychecks in sealed envelopes.
• Handle employee insurance claim forms, workers’ compensation forms, and incident reports under the direction of the Administrator.
• Understand and follow Company and Center policies and procedures.
• Other duties as assigned from time to time.

Skills

Customer service

Multitasking

Professional communication

Typing speed

Education

High school diploma or equivalent

Job description

NHC Place St. Peters Memory Care is seeking an enthusiastic and friendly Receptionist to join our team in St. Peters, MO.

The ideal candidate will create a great first impression for customers, interact professionally, and provide excellent customer service while multi-tasking calls and needs at our healthcare center. Responsibilities include greeting visitors, answering calls in clear English, handling messages, completing admission paperwork, managing petty cash and tickets, processing