Resident Experience & Property Operations Specialist

IDM Companies; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

IDDM Companies in Phoenix, AZ is seeking a Community Specialist who can handle a high volume of administrative tasks while delivering exceptional resident and client service. The role requires independent work, digital proficiency, and adaptability to shifting priorities.

The successful candidate will manage applications, leases, renewals, and move-outs, protect revenue, and ensure compliance with relevant laws.

Qualifications

• 1–3 years relevant property management experience required.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent written and verbal communication abilities.
• Proficient with property management software and digital tools.

Responsibilities

• Provide top-tier customer service to clients, vendors, and coworkers.
• Audit applications, manage leases, renewals, and move-outs.
• Ensure compliance with landlord/tenant laws and company policies.
• Collaborate with internal and external stakeholders.

Skills

Property management experience

Time management

Leadership

Customer service

Written & verbal communication

Multi-tasking & organization

PM software proficiency

Tools

Property management software

Job description

IDDM Companies in Phoenix, AZ is seeking a Community Specialist who can handle a high volume of administrative tasks while delivering exceptional resident and client service. The role requires independent work, digital proficiency, and adaptability to shifting priorities.

The successful candidate will manage applications, leases, renewals, and move-outs, protect revenue, and ensure compliance with relevant laws.