Resident Experience & Property Operations Assistant

Avenue5 Residential, LLC; Euless (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid holidays and time off

Mentoring and professional development

Tuition reimbursement

Job summary

Avenue5 Residential is seeking an Assistant Property Manager to support the property manager in daily operations, lease administration, and resident services at our Texas properties. You will handle rent collection, reporting, and coordination with maintenance to ensure a safe, clean, and compliant community.

The role requires 2–3 years of property management experience, a solid grasp of leasing processes, and strong communication and customer service skills.

Qualifications

• High school diploma is required. Bachelor’s degree is preferred.
• Two to three years of experience in property management is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred or may be required in some locations.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Responsibilities

• Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Understand the operations guidelines established within the property management agreement.
• Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collect delinquent account balances from previous residents.
• Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Lease apartments as needed.
• Responsible for shopping competitive properties.
• Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
• Processes move-ins, move-outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Assist the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.
• Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• May perform other duties as assigned.

Skills

Microsoft Office

Interpersonal skills

Communication

Customer service

Time management

Attention to detail

Driving license

Education

High school diploma

Bachelor's degree preferred

2-3 years property management experience

Real estate license preferred

Yardi Voyager experience preferred

Tools

Yardi Voyager

Job description

Avenue5 Residential is seeking an Assistant Property Manager to support the property manager in daily operations, lease administration, and resident services at our Texas properties. You will handle rent collection, reporting, and coordination with maintenance to ensure a safe, clean, and compliant community.

The role requires 2–3 years of property management experience, a solid grasp of leasing processes, and strong communication and customer service skills.