Resident Experience & Property Growth Manager

Gemstone Communities; Chardon (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Health insurance

401(k) with company match

PTO

Job summary

Gemstone Communities is seeking a Community Manager responsible for the operational aspects and profitability of your manufactured home community. You will serve as the day-to-day contact for residents, overseeing capital improvements, administrative activities, marketing, leasing, and home sales of new and pre-owned homes.

You will manage property maintenance, budgeting, human resources, and resident relations to ensure a positive atmosphere and responsive service, driving satisfaction and

Qualifications

• Proficient in computer skills and software, including Microsoft Office.
• 3 - 5 years of experience property management.
• Mobile home experience a plus.
• Rent Manager experience a plus.
• Must have flexibility to work weekends when required.
• Must have strong written and verbal communication skills as well as excellent organizational skills.

Responsibilities

• Ensure residents receive the highest levels of service consistent with our customer service philosophy.
• Handle and resolve resident/customer service issues in a timely and professional manner.
• Maintain properties to ensure they look their best at all times.
• Develop a marketing strategy and maintain effective advertising to attract prospective residents to community.
• Market model, pre-owned, and brokered homes for sale.
• Coordinate and manage the lease purchase program, including repairs, leasing, sales, refurbishments, closings, and follow-up.
• Meet or exceed home sales and leasing budgets.
• Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts.
• Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances.
• Oversee capital expenditure improvements.
• Other duties and projects as assigned.

Skills

Property management

Customer service

Communication skills

Microsoft Office

Tools

Rent Manager

Job description

Gemstone Communities is seeking a Community Manager responsible for the operational aspects and profitability of your manufactured home community. You will serve as the day-to-day contact for residents, overseeing capital improvements, administrative activities, marketing, leasing, and home sales of new and pre-owned homes.

You will manage property maintenance, budgeting, human resources, and resident relations to ensure a positive atmosphere and responsive service, driving satisfaction and