Resident Experience & Move-In Specialist

Carroll Lutheran Village, Inc.; Westminster, Northern (MD, KY); Hybrid; USD 29.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health, Dental and Vision Insurance

Generous Vacation package

403(b) Retirement Savings Plan

Tuition Reimbursement

Zusammenfassung

Carroll Lutheran Village, Inc. in Westminster, MD is seeking a Full-Time Sales & Move-In Coordinator to support the sales team and ensure smooth move-ins.

You will manage the move-in process, coordinate finishes, handle applications, maintain CRM records, and assist residents and families with inquiries.

The role offers a Monday–Friday schedule with occasional evenings for events and comprehensive benefits.

Qualifikationen

• 2+ years of related administrative experience in a sales office or similar environment.
• Aline CRM experience preferred.
• Excellent interpersonal, written, and verbal communication skills.

Aufgaben

• Meet with depositors to arrange finishes and coordinate with Facilities for move-in readiness.
• Coordinate all aspects of the move-in process, including applications, approvals, paperwork, and logistics.
• Manage incoming calls, messages, and correspondence for the sales team.
• Distribute leads to counselors and maintain CRM, move-in, occupancy, and inventory lists.
• Provide hospitality for prospective residents and visitors.
• Assist residents and staff with inquiries and referrals to related services.
• Maintain detailed activity records in the CRM.
• Assist in marketing planning and event coordination.
• Prepare sales/marketing reports and assist with budget and payroll paperwork.

Kenntnisse

Administrative experience

CRM experience

Communication skills

Organizational skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Carroll Lutheran Village, Inc. in Westminster, MD is seeking a Full-Time Sales & Move-In Coordinator to support the sales team and ensure smooth move-ins.

You will manage the move-in process, coordinate finishes, handle applications, maintain CRM records, and assist residents and families with inquiries.

The role offers a Monday–Friday schedule with occasional evenings for events and comprehensive benefits.