Resident Experience Manager I

Windsor Communities; Kennesaw (GA); On-site; USD 56,000 - 79,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401k

Paid time off

Job summary

Windsor Communities in Kennesaw, GA seeks a Resident Manager I to oversee daily operations, enhance resident experience, and foster a welcoming community. You will coordinate move-ins, renewals, and serve as a liaison to Support Services while collaborating with Sales Leadership to convert prospects to residents.

The role emphasizes customer care, property management operations, and utilizing Funnel CRM and Microsoft Office 365 to support service delivery and reporting.

Qualifications

• 2-3 years sales experience in retail, hospitality, or multi-family environments.
• Experience in multifamily or property management operations.
• Proficiency with Microsoft Office 365.
• CRM system knowledge preferred.

Responsibilities

• Respond promptly to resident issues and escalate when needed.
• Lead resident package management and move-in inspections.
• Coordinate move-in/move-out paperwork and documentation.
• Support the Sales team to convert prospects to residents.
• Collaborate with Support Services and Service Manager on work orders.

Skills

Sales experience

Microsoft Office

Property management

CRM knowledge

MS Office 365

Education

Undergraduate degree preferred

Tools

Funnel CRM

Microsoft Office 365

Job description

Windsor Communities in Kennesaw, GA seeks a Resident Manager I to oversee daily operations, enhance resident experience, and foster a welcoming community. You will coordinate move-ins, renewals, and serve as a liaison to Support Services while collaborating with Sales Leadership to convert prospects to residents.

The role emphasizes customer care, property management operations, and utilizing Funnel CRM and Microsoft Office 365 to support service delivery and reporting.