Resident Experience & Leasing Supervisor

SoCal Pacific Management; Temecula (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

SoCal Pacific Management in Temecula, CA is seeking an Assistant Community Manager to support the Community Manager in delivering excellent resident service and overseeing leasing, renewals, and operations at the apartment community.

You will help lead on-site staff, drive occupancy efforts, manage rent collections, and ensure adherence to budget and policies while fostering a positive team environment.

Qualifications

• High school diploma required.
• Bachelor’s Degree in business or related field highly preferred.
• Previous property management experience preferred.
• Proficiency with Yardi and property management software preferred.

Responsibilities

• Assist Community Manager with leading and managing direct reports.
• Tours and leases apartments with a 33% closing ratio.
• Maintain high occupancy by monitoring market conditions and renewals.
• Handle leasing process, move-in paperwork, and traffic entry in the system.
• Ensure move-in readiness and unit inspections.
• Assist with training staff on closing techniques to improve occupancy.
• Support resident retention programs and community events.
• Maintain courteous communication with residents, applicants, and partners.
• Assist with rent collection and delinquency management (<1%).
• Record accurate data in Yardi for traffic, rentals, and moves.

Skills

Customer service

Communication skills

English proficiency

Flexible schedule

Education

High school diploma

Bachelor’s degree in business or related field (preferred)

Tools

Yardi

Rent Cafe

Yield Star

LeaseStar

Job description

SoCal Pacific Management in Temecula, CA is seeking an Assistant Community Manager to support the Community Manager in delivering excellent resident service and overseeing leasing, renewals, and operations at the apartment community.

You will help lead on-site staff, drive occupancy efforts, manage rent collections, and ensure adherence to budget and policies while fostering a positive team environment.