Assistant Community Manager

The Community Builders, Inc.; City of Yonkers (NY); On-site; USD 37,195 - 39,950; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 paid holidays & tenure-based PTO accruals

403(b) retirement plan with company match

Company-paid Life & Disability Insurance

Job summary

The Community Builders, Inc. is seeking an Assistant Community Manager for their Yonkers location. This role emphasizes leasing, compliance, and customer service within property management. Responsibilities include tracking occupancy rates, preparing agreements, and addressing resident concerns. The ideal candidate will have a college degree or substantial experience in property management, with strong skills in regulatory compliance and Microsoft Office. The company offers benefits like medical insurance and a retirement plan.

Qualifications

• Must have a college degree or 3+ years of relevant experience.
• At least 2 years of property management experience required.
• Knowledge of regulatory programs and housing laws is necessary.

Responsibilities

• Assist daily site operations and maintain communication with team.
• Track performance to meet occupancy goals and attract new tenants.
• Prepare leasing applications, occupancy agreements, and reports.
• Screen applicants for compliance with regulations.
• Oversee office functions and property inspections.

Skills

Customer service

Compliance monitoring

Operations administration

Proficiency in Microsoft Office

Knowledge of Federal Housing Laws

Education

College degree or 3+ years in Residential Property Management

2+ years of experience in Property Management

Tools

Microsoft Office

Yardi or other industry software

Job description

Position Description

Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office.

Essential Functions

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and update competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move in.
• Assists in recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties as required.

Education & Experience

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.

Benefits

• Medical, dental, and vision insurance.
• 12 paid holidays & tenure-based PTO accruals.
• Employer contributions to Health Savings Accounts.
• Company-paid Life & Disability Insurance.
• 403(b) retirement plan with company match.
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA.
• Hospital & Critical Illness Insurance.
• Confidential, 24/7 Employee Assistance Program.
• Pay Rate: $27-29/hour.

Equal Opportunity Employer

The Community Builders is an equal opportunity employer.