Resident Experience & Leasing Specialist

Berkshire; Chapel Hill (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plans

Great insurance

25% rent discount

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a team and drive the property's success. You are innovative, enthusiastic, and understand market dynamics as well as your sales team.

You are a people-loving professional who helps residents find their homes and delivers memorable experiences. The role emphasizes leasing office presence, customer service, and proactive marketing collaboration, with a focus on elevating resident satisfaction and

Qualifications

• Two years of transferable experience in customer service.
• Ability to adapt to new technologies.
• Proficient in writing, speaking and understanding the English language.

Responsibilities

• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather.
• Be an inspector—tour routes and models are your showcase; ensure they look their best.
• Maintain awareness of local market conditions and trends.
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction.
• Provide excellent customer service to all prospective, existing residents and team members.

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a team and drive the property's success. You are innovative, enthusiastic, and understand market dynamics as well as your sales team.

You are a people-loving professional who helps residents find their homes and delivers memorable experiences. The role emphasizes leasing office presence, customer service, and proactive marketing collaboration, with a focus on elevating resident satisfaction and