Resident Experience & Leasing Specialist

Camden Property Trust; Chandler (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Camden Property Trust is seeking a Leasing Consultant in Chandler, AZ to warmly welcome prospective residents and manage the leasing process from tour to move-in. You will highlight community features, assist with renewals, and drive occupancy through creative marketing and excellent service.

The role requires strong communication, problem-solving, and the ability to balance high-quality resident care with sales goals. Weekend/holiday availability may be required.

Qualifications

• One year of experience in sales, hospitality and/or customer service.
• Bachelor’s degree preferred.
• Meet or exceed sales and customer service goals.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.

Responsibilities

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
• Showcase the value of the community features as they relate to the customer needs
• Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
• Utilize and establish creative marketing and social media strategies to increase property traffic
• Support occupancy and retention goals by following up with potential and current residents
• Use problem solving skills and best judgment to handle unpredictable situations as they arise
• Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
• Promote positive resident relations through courteous and timely response to resident needs and concerns
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
• Collaborate with team members to plan and organize resident events
• Will assist in other projects and activities as needed

Skills

Sales & hospitality

Customer service

MS Office (Word, Excel, Outlook)

Bilingual Spanish

Leasing experience

Property management knowledge

Education

Bachelor’s degree preferred

Tools

OneSite

Yield Star

Job description

Camden Property Trust is seeking a Leasing Consultant in Chandler, AZ to warmly welcome prospective residents and manage the leasing process from tour to move-in. You will highlight community features, assist with renewals, and drive occupancy through creative marketing and excellent service.

The role requires strong communication, problem-solving, and the ability to balance high-quality resident care with sales goals. Weekend/holiday availability may be required.