Resident Experience & Leasing Specialist

Bell Partners Inc.; Atlas (IL); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Career growth

Benefits package

Health insurance

401(k) match

Vacation days

Personal days

Training programs

Referral bonus

Job summary

Bell Partners is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to inquiries. You will interact with current residents regarding day-to-day issues and renewals, serving as the central communication point between residents, management, and maintenance.

The role emphasizes high-quality customer service, knowledge of the property, and Fair Housing standards, with hourly compensation and benefits package.

Qualifications

• 1+ years’ customer service experience in hospitality or apartment leasing
• High School diploma or GED
• Professional image and team-oriented mindset

Responsibilities

• Serve as the welcoming first point of contact for residents, prospects, and visitors to the community
• Effectively lease apartments and sell property’s products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Skills

Customer service

Hospitality

Apartment leasing

Teamwork

Professional image

MS Office

Oral & written communication

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Bell Partners is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to inquiries. You will interact with current residents regarding day-to-day issues and renewals, serving as the central communication point between residents, management, and maintenance.

The role emphasizes high-quality customer service, knowledge of the property, and Fair Housing standards, with hourly compensation and benefits package.