Resident Experience & Leasing Pro

Harbor Group; Canal Winchester (OH); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Harbor Group is seeking a Leasing Specialist to drive occupancy at a multifamily community. You will show apartments, process applications, run background/credit checks, and prepare leases. You will also support marketing efforts and coordinate with maintenance to keep units ready for renters.

The role emphasizes customer service, timely communication, and accurate record-keeping using Yardi or OneSite. Weekend availability may be required depending on property needs.

Qualifikationen

• Minimum one year of leasing, sales, or customer service experience.
• Proficient with Microsoft Office; familiarity with property management software.
• Strong organizational and communication skills in a fast-paced environment.
• Ability to work weekends if required.

Aufgaben

• Greet prospective residents, conduct property tours, and showcase available apartments.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them and coordinating with maintenance.
• Execute lease agreements and move-in packages to ensure a smooth onboarding.
• Design and implement marketing plans to generate traffic and maintain occupancy.
• Promote the community on digital platforms (Craigslist, Facebook, email).
• Coordinate resident referrals and employer outreach; participate in local networking.
• Maintain knowledge of market conditions, rental rates, and trends.
• Support resident retention with excellent customer service and timely responses.
• Follow up with prospects and new residents to ensure satisfaction.
• Assist with lease renewals and renewal paperwork.

Kenntnisse

Leasing

Sales

Customer service

Microsoft Office

Property management

Ausbildung

High School Diploma

Tools

Yardi

OneSite

Jobbeschreibung

Harbor Group is seeking a Leasing Specialist to drive occupancy at a multifamily community. You will show apartments, process applications, run background/credit checks, and prepare leases. You will also support marketing efforts and coordinate with maintenance to keep units ready for renters.

The role emphasizes customer service, timely communication, and accurate record-keeping using Yardi or OneSite. Weekend availability may be required depending on property needs.