Resident Experience & Leasing Manager

Pegasus Residential; Savannah (GA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

401k with company match

Medical benefits for employee

12 paid holidays

15 days PTO

Career growth and development

Referral bonus

Job summary

Pegasus Residential in Savannah, GA seeks a Client Services Manager to be the front line for resident experience and support. You will handle resident issues, payments, lease inquiries, and coordinate with the leasing team to ensure smooth operations.

The role requires multifamily experience, strong communication, and a proactive, customer-focused mindset. Knowledge of OneSite and Microsoft Office is a plus; you will contribute to an outstanding resident experience and growth of the community.

Qualifications

• Multifamily experience required.
• OneSite experience/knowledge preferred.
• Customer-focused attitude and great interpersonal skills.
• Problem-solving skills and proactive mindset.
• Sales savvy with a desire to help people find the right home.
• Self-driven, adaptable and team-oriented.
• Strong communication skills, verbal and written.

Responsibilities

• Be the front liner for resident experience and support.
• Receive resident issues, payments, and lease inquiries.
• Use high-level communication and consultative selling skills.
• Oversee the leasing team and provide assistance as needed.

Skills

Customer-focused

Communication skills

Self-driven

Team player

Detail oriented

Flexible

Problem solving

Sales savvy

Social media knowledge

Organized

Creative

Tools

OneSite

Microsoft Office

Job description

Pegasus Residential in Savannah, GA seeks a Client Services Manager to be the front line for resident experience and support. You will handle resident issues, payments, lease inquiries, and coordinate with the leasing team to ensure smooth operations.

The role requires multifamily experience, strong communication, and a proactive, customer-focused mindset. Knowledge of OneSite and Microsoft Office is a plus; you will contribute to an outstanding resident experience and growth of the community.