Client Services Manager - Assistant Manager - Basswood Landing

Pegasus Residential; Savannah (GA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

401k with company match

Medical benefits for employee

12 paid holidays

15 days PTO

Career growth and development

Referral bonus

Job summary

Pegasus Residential in Savannah, GA seeks a Client Services Manager to be the front line for resident experience and support. You will handle resident issues, payments, lease inquiries, and coordinate with the leasing team to ensure smooth operations.

The role requires multifamily experience, strong communication, and a proactive, customer-focused mindset. Knowledge of OneSite and Microsoft Office is a plus; you will contribute to an outstanding resident experience and growth of the community.

Qualifications

• Multifamily experience required.
• OneSite experience/knowledge preferred.
• Customer-focused attitude and great interpersonal skills.
• Problem-solving skills and proactive mindset.
• Sales savvy with a desire to help people find the right home.
• Self-driven, adaptable and team-oriented.
• Strong communication skills, verbal and written.

Responsibilities

• Be the front liner for resident experience and support.
• Receive resident issues, payments, and lease inquiries.
• Use high-level communication and consultative selling skills.
• Oversee the leasing team and provide assistance as needed.

Skills

Customer-focused

Communication skills

Self-driven

Team player

Detail oriented

Flexible

Problem solving

Sales savvy

Social media knowledge

Organized

Creative

Tools

OneSite

Microsoft Office

Job description

At Pegasus, we understand how valuable you are and we want to offer you a career, not a job. If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.

Compensation and Benefits

• $23/hr
• Generous commission + performance bonuses
• Upward mobility and true career growth
• 15 days of PTO
• 12 Paid Holidays
• 100% Paid Medical Benefits for Employee
• 401k with company match
• Excellent culture to thrive in a best in class environment
• Career growth, development, chance to lead and move up
• Supportive leadership and teams
• $500 employee referral bonus

Your Role as a Client Services Manager

You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high‑level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.

Qualifications

• Multifamily experience required
• OneSite experience/knowledge preferred
• Customer‑focused attitude and great interpersonal skills
• Knowledge of technology products including OneSite
• Problem‑solving skills
• Self‑driven and desire to succeed
• Working knowledge of Social Media
• Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
• Marketing Concepts
• Customer‑Focused with excellent communication skills, verbal and written
• Timely, organized, and efficient
• Adaptable, creative, and open‑minded
• Professional appearance and demeanor
• Sales savvy and eager to help people find the right home

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Self‑Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Goal Completion: Inspired to perform well by the completion of tasks

Experience

• 2 years experience required
• 1 year experience as Leasing Consultant

Equal Opportunity Employer

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.