Resident Experience & Leasing Lead - Flexible Schedule

Hillpointe; Savannah (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hillpointe is seeking a Resident Experience Manager to support leasing, occupancy, and resident satisfaction at our community in Savannah. You will execute daily leasing activities, renewals, and engage with prospects and residents while delivering exceptional service.

The role emphasizes identifying operational improvements and staying current with industry trends. Qualifications include two+ years in property management, flexibility for weekend work, and strong organizational skills.

Qualifications

• Two+ years of property management experience required.
• Experience in leasing, sales, and customer service preferred.
• Ability to learn new software systems and interpret data.

Responsibilities

• Conduct sales and leasing activities to meet revenue and occupancy targets.
• Collaborate on marketing strategies to drive traffic and occupancy.
• Use CRM and leasing software to track follow up and applicant progress.
• Lead guest service by guiding tasks and ensuring performance standards.
• Engage with prospects and residents to ensure satisfaction.
• Provide timely responses to inquiries from prospects and residents.

Skills

Property management

Leasing

Customer service

Sales

CRM systems

Education

High School diploma

Job description

Hillpointe is seeking a Resident Experience Manager to support leasing, occupancy, and resident satisfaction at our community in Savannah. You will execute daily leasing activities, renewals, and engage with prospects and residents while delivering exceptional service.

The role emphasizes identifying operational improvements and staying current with industry trends. Qualifications include two+ years in property management, flexibility for weekend work, and strong organizational skills.