Resident Experience & Leasing Leader

Florida Apartment Association; Fort Myers (FL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Performance incentives

On-site living discount

Medical, Dental, Vision plans

401(k) with company match

Job summary

Continental Properties is seeking a Resident Relations Manager for the Springs at Daniels Parkway in Fort Myers, FL. You will lead operations, focus on resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing under the Community Manager.

The role requires a minimum of 2+ years in apartment leasing, flexibility to work weekends/evenings/holidays, and comfort with balancing desk work and on-site tours to ensure an exceptional living experience.

Qualifications

• 2+ years of apartment leasing experience with a focus on resident relations and property financials.
• Flexible schedule—weekends, evenings, and holidays—since great service doesn't clock out.
• Experience with rent collection and account management is a plus.

Responsibilities

• Deliver an exceptional resident experience by maintaining a courteous, professional attitude and keeping the community tour-ready and inviting.
• Drive leasing from first contact to move-in, including tours, follow-ups, and coordinating seamless move-ins with marketing efforts.
• Manage financials on the property, including rent collection, payments, monthly reporting, and occupancy tracking while ensuring compliance with Fair Housing and regulations.

Skills

Apartment leasing

Resident relations

Property financials

Rent collection

Customer service

Job description

Continental Properties is seeking a Resident Relations Manager for the Springs at Daniels Parkway in Fort Myers, FL. You will lead operations, focus on resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing under the Community Manager.

The role requires a minimum of 2+ years in apartment leasing, flexibility to work weekends/evenings/holidays, and comfort with balancing desk work and on-site tours to ensure an exceptional living experience.