Resident Experience & Leasing Coordinator

Middleburg Communities; Wilmington (NC); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

Middleburg Communities is seeking an experienced Assistant Community Manager to elevate resident service and support operations across leasing, collections, and financial reporting. The role includes collaborating with the Community Manager in daily activities, ensuring timely rent collection and occupancy goals, and maintaining a positive environment for team members and residents.

You will help manage administrative functions, prepare reports, and coordinate marketing and customer service

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Experience in property management, hospitality, or retail is desirable.
• Proficient in Windows and property management software (OneSite preferred).
• Strong communication skills and knowledge of landlord-tenant laws.

Responsibilities

• Input and manage OneSite data; support rent collection and delinquency control.
• Assist in achieving revenue goals and occupancy targets; monitor financials.
• Handle administrative tasks including payroll reporting and reporting docs.
• Support leasing activities, show units, prepare lease documents, and renewals.
• Assist in resident events, communications, and community relations.
• Provide backup for Community Manager and respond to emergencies as needed.

Skills

Customer service

Communication

Leasing knowledge

Team collaboration

Administrative skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

OneSite

Windows/PC skills

Job description

Middleburg Communities is seeking an experienced Assistant Community Manager to elevate resident service and support operations across leasing, collections, and financial reporting. The role includes collaborating with the Community Manager in daily activities, ensuring timely rent collection and occupancy goals, and maintaining a positive environment for team members and residents.

You will help manage administrative functions, prepare reports, and coordinate marketing and customer service