Resident Experience & Leasing Coordinator

Hunt Military Communities; Honolulu (HI); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Paid time off

Job summary

Hunt Military Communities is seeking a Resident Services Specialist in Honolulu, HI. You will coordinate requests from residents with the property management team, maintain community appearance, assist with marketing, and deliver exceptional customer service to residents.

Responsibilities include assisting with move-ins/outs, entering work orders into YARDI, and maintaining resident files and retention programs. A driver’s license is required, and a strong professional attitude is essential.

Qualifications

• High School Diploma or GED (or equivalent) required.
• Bachelor's Degree in Business Administration, Property Management, or related discipline preferred.
• Experience with computers and basic office software (Email, Word, Excel) required.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Valid Driver's License in state required.

Responsibilities

• Serves as the primary point of contact for all resident related inquiries.
• Coordinates and assists with all requests from residents with the property management team by entering work orders into YARDI.
• Answers resident questions and resolves concerns with courteous, professional, and prompt responses.
• Assists in inspecting model and vacant homes for touring prospective clients.
• Administers move-in lease documents and home inspections with residents.
• Coordinates notice to vacate, pre-inspection, move-outs, and final inspection for outgoing residents.
• Monitors rental account balances; ensures fees and rent charges are correct in Yardi.
• Assists with maintaining community curb appeal and overall appearance of office, amenities, models, and homes.
• Follows up to ensure work orders are completed to residents’ satisfaction.
• May perform other duties to assist Community Director/Community Manager and Leasing team.
• Participates in monthly functions to assist in resident retention.
• Requires driving the Company vehicle or use of personal/rental vehicle more than 50% of the time.

Skills

Customer service

Communication skills

Driving required

Team player

Problem solving

Education

High School Diploma or GED

Bachelor's Degree in Business Administration or Property Management

Tools

MS Office Suite

Job description

Hunt Military Communities is seeking a Resident Services Specialist in Honolulu, HI. You will coordinate requests from residents with the property management team, maintain community appearance, assist with marketing, and deliver exceptional customer service to residents.

Responsibilities include assisting with move-ins/outs, entering work orders into YARDI, and maintaining resident files and retention programs. A driver’s license is required, and a strong professional attitude is essential.