Resident Experience & Leasing Coordinator

RPM Living; Albuquerque (NM); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

Employee assistance programs

401(k) with company match

Professional development & growth

Paid time off & holidays

DEIB & ERG programs

Job summary

RPM Living is seeking an Assistant Community Manager to greet prospects, process applications, manage leases and renewals, and handle rent collections while promoting resident satisfaction.

You will drive occupancy and engagement through proactive communication, social media activity, and timely paperwork. On-site role with flexible schedule supports resident-focused operations and earnings potential.

Qualifications

• High school diploma or GED
• At least 1 year of experience in customer service or apartment leasing; accounting background preferred
• Proficient with Microsoft Office; basic project management

Responsibilities

• Greet prospects and assist with applications and deposits per procedures
• Process and verify applications via lead management software
• Show apartments, prepare for move-in, and obtain signatures
• Manage lease renewals and move-outs, update software
• Handle rental collections and enforce lease terms
• Respond to resident questions and resolve issues
• Assist with social media to boost property visibility

Skills

Customer service

Leasing

Social media management

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Project Management

Job description

RPM Living is seeking an Assistant Community Manager to greet prospects, process applications, manage leases and renewals, and handle rent collections while promoting resident satisfaction.

You will drive occupancy and engagement through proactive communication, social media activity, and timely paperwork. On-site role with flexible schedule supports resident-focused operations and earnings potential.