Resident Experience & Leasing Advocate

Landmark Properties Management, LLC; Knoxville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Landmark Properties is seeking a Community Ambassador in Knoxville, TN to deliver exceptional service to prospective and current residents, guide leasing, and help maximize occupancy year over year. You will conduct tours, assist with marketing events, respond to inquiries, and support in daily operations and resident satisfaction while upholding Fair Housing guidelines.

A high school diploma is required or in progress; strong communication, organization, and time management are essential, with

Qualifications

• Strong communication and customer service skills.
• Ability to learn leasing policies and explain terms clearly.
• Proficiency with Microsoft Office or similar software.

Responsibilities

• Explain housing contracts and addendums to residents and guarantors.
• Close sales by generating leads, scheduling tours, and following up.
• Promote the community via social media and plan events.
• Respond to inquiries promptly by phone, email, or text.
• Maintain logs and update prospect and resident accounts.
• Ensure compliance with Fair Housing and corporate policies.

Skills

Communication

Leasing

Organizational skills

Time management

Microsoft Office

Marketing support

Education

High school diploma

Tools

Entrata

TextUs

Job description

Landmark Properties is seeking a Community Ambassador in Knoxville, TN to deliver exceptional service to prospective and current residents, guide leasing, and help maximize occupancy year over year. You will conduct tours, assist with marketing events, respond to inquiries, and support in daily operations and resident satisfaction while upholding Fair Housing guidelines.

A high school diploma is required or in progress; strong communication, organization, and time management are essential, with