Resident Experience & Leasing Advisor

Harbor Group Management Company; Columbus (OH); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive salaries & bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Paid Time Off

Paid Parental Leave

Employee Apartment Discount

Tuition Reimbursement

Volunteer opportunities

Employee Assistance Program

Résumé du poste

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily community. The role includes tours, leasing, marketing coordination, and supporting the Property Manager in daily operations to ensure a positive living experience.

The position emphasizes strong communication, organization, and the ability to manage multiple tasks in a fast-paced environment, with weekend availability as needed. Training and benefits offered.

Qualifications

• High School Diploma or equivalent.
• Minimum one year of leasing, sales, or customer service experience.
• Proficient with Microsoft Office and property management software.
• Experience using social media (Facebook, Instagram) is preferred.
• Excellent organizational and communication skills in a fast-paced environment.
• Ability to work weekends if required.

Responsabilités

• Greet prospects, conduct property tours, and showcase apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting and coordinating with maintenance.
• Execute lease agreements and move-in packages for a smooth onboarding.
• Design and implement marketing plans to generate traffic and occupancy.
• Promote the community via digital platforms and campaigns.
• Coordinate resident referrals, employer outreach, and local networking.
• Maintain knowledge of market conditions, pricing, and trends.
• Support resident retention through excellent customer service and timely responses.
• Maintain records using property management software (Yardi, OneSite).
• Assist with rent collection and delinquent accounts.

Connaissances

High School Diploma

Leasing experience

MS Office

Property Mgmt software

Social media

Communication skills

Detail oriented

Customer service

Formation

High School Diploma or equivalent

Outils

Yardi

OneSite

Description du poste

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily community. The role includes tours, leasing, marketing coordination, and supporting the Property Manager in daily operations to ensure a positive living experience.

The position emphasizes strong communication, organization, and the ability to manage multiple tasks in a fast-paced environment, with weekend availability as needed. Training and benefits offered.