Leasing & Marketing Specialist (Resident Experience)

Harbor Group Management Co.; Cumming (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salaries & bonuses

Medical, Dental & Vision plans

401(k) plan with employer matching

Paid time off & holidays

Paid parental leave

Flexible spending accounts

Company-paid long-term disability

Company-paid life insurance

Short-term disability

Job summary

Harbor Group Management Co. is seeking a Leasing Specialist to drive occupancy at a multifamily community. You will show properties, process applications, and coordinate marketing efforts to maintain high occupancy and resident satisfaction.

You will support the Property Manager in daily operations, manage lease renewals, and use Yardi/OneSite for records while delivering excellent customer service to residents and prospects.

Qualifications

• High School diploma or equivalent required.
• At least 1 year leasing, sales, or customer service experience.
• Strong MS Office and property management software skills.
• Experience with social media for marketing is preferred.
• Excellent organizational and communication abilities; multitasking.
• Customer-focused with ability to work weekends if required.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them before occupancy and coordinating with maintenance.
• Execute lease agreements and move-in packages, ensuring smooth onboarding of new residents.
• Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms (Craigslist, Facebook, email campaigns).
• Coordinate resident referral programs, employer outreach, and local networking.
• Maintain up-to-date knowledge of market conditions, competitor properties, and rental rates.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Yardi

OneSite

Property Management Software

Job description

Harbor Group Management Co. is seeking a Leasing Specialist to drive occupancy at a multifamily community. You will show properties, process applications, and coordinate marketing efforts to maintain high occupancy and resident satisfaction.

You will support the Property Manager in daily operations, manage lease renewals, and use Yardi/OneSite for records while delivering excellent customer service to residents and prospects.