Resident Experience & Leasing Admin Pro

Asset-Management-; Charleston (SC); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Health insurance

Life insurance

Paid time off

Job summary

Ashley Oaks Apartments in Charleston, SC is hiring an Administrative Assistant to provide high‑level admin and customer service for a 420-unit community. You will manage resident inquiries, support leasing staff with tours and documents, and maintain files to ensure smooth operations.

Ideal candidates bring 1–3 years in admin or property management, strong organization, and proficiency with MS Office and PM software. 40h/wk, on-site role with benefits.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in administrative support in a multi-family setting is a plus.
• Strong organizational and communication skills; detail oriented.

Responsibilities

• Serve as first point of contact for residents, prospects and vendors.
• Manage high-volume calls, emails, and in-person inquiries.
• Support leasing team with tours, applications, and lease documents.
• Maintain resident files and compliance documentation.
• Process rent payments and assist with delinquency tracking.
• Support move-ins/move-outs and unit readiness.
• Prepare notices, correspondence, and community communications.

Skills

Customer service

Office administration

Multitasking

Communication skills

Time management

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Yardi

AppFolio

RealPage

Job description

Ashley Oaks Apartments in Charleston, SC is hiring an Administrative Assistant to provide high‑level admin and customer service for a 420-unit community. You will manage resident inquiries, support leasing staff with tours and documents, and maintain files to ensure smooth operations.

Ideal candidates bring 1–3 years in admin or property management, strong organization, and proficiency with MS Office and PM software. 40h/wk, on-site role with benefits.